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Independent Mediators - Online Mediation Survey
This short survey of nine questions aims to collect industry feedback on online mediation. It should take a couple of minutes to complete. We will publish results later this month via our IM newletter. Thank you for taking the time to complete this.
*
1.
If you have
not yet
taken part in an online mediation, would you be prepared to do so?
(Required.)
Yes
No
Possibly
N/A - I already have
*
2.
If you have
already
taken part in an online mediation, would you do so again?
(Required.)
Yes
No
Possibly
N/A - I have not yet taken part in an online mediation
*
3.
Whether or not you have already taken part in an online mediation, would you do so
if you also had the choice
of a physically in person mediation?
(Required.)
Yes
No
Possibly
*
4.
Would you take part in an online mediation where
some
attendees were physically together, while
others
attended online?
(Required.)
Yes
No
Possibly
*
5.
What are your
main concerns
, if any, about mediating online? (you can tick more than one)
(Required.)
Overall, it won't be effective enough to justify the cost
The absence of physical presence will diminish the force of my arguments / views
I don't trust the confidentiality / security of the platform
Technical issues - eg delays, loss of signal, etc - will detract too much from the substance of the discussions
I may not have sufficient control of the process / my client
My client won't relate / come across well online
I won't relate / come across well online
Other (please specify)
6.
If you have already taken part in an online mediation, what do you regard as the
main advantages
? (you can tick more than one)
No loss of effectiveness compared to in person mediation
Cost savings - I can do other things when not engaged online
Time savings - no travel involved
I can watch the reactions on people's faces more easily
Pre-mediation calls were more effective by zoom than by phone
Other (please specify)
7.
If you are currently not planning to mediate in person, but may choose to do so at some suitable stage in the future, what considerations would you take into account in reaching that decision?
8.
Would you like to make any other comments about the use of online mediation?
9.
Please select from one of the options below
I am a solicitor
I am a barrister
I am in-house counsel
Other (please specify)
