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Bowers Automotive Customer Feedback Survey
1.
How easy did you find the Bowers Automotive website to use?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
2.
Are there any changes or additions you think we could make to our website to improve you're experience?
Yes
No
Suggested Changes/Additions
3.
Did you find everything you were looking for?
Yes
No
4.
Are there any products that we don't stock that you would like us to?
Yes
No
Suggested Products
5.
How would you rate the value for money of our products?
Excellent
Above Average
Average
Below Average
Poor
Comments?
6.
How would you rate us against our competitors?
Excellent
Above Average
Average
Below Average
Poor
Don't Know
Comments?
7.
How often do you shop at Bowers?
Daily
Weekly
Monthly
Occasionally
8.
How do you shop with Bowers?
Website
Telephone
In person at parts counter
Workshop/Service Dept
9.
How likely is it that you'd recommend Bowers to a friend?
Extremely Likely
Likely
Neither Likely or Unlikely
Unlikely
Very Unlikely
10.
And Finally, How did you first hear about Bowers?
Google
Other Internet Search Engine
Word of Mouth
Facebook
Twitter
Other (please specify)