IFB Customer Satisfaction Survey 2021

Question Title

* 1. What is your IFB membership category?

Insurer

Broker

Self-insured/compensator

Affiliate

Question Title

* 2. How long have you been a customer of the IFB?

Less than a year

1-3 years

3 years or more

Question Title

* 3. How would you describe the value of the IFB’s intelligence alerts?

Very valuable

Somewhat valuable

Neither valuable, nor irrelevant

Somewhat irrelevant

Irrelevant

Question Title

* 4. How valuable are the IFB’s other products & services to your organisation?

Very valuable

Somewhat valuable

Neither valuable, nor irrelevant

Somewhat irrelevant

Irrelevant

Question Title

* 5. How would you describe the significance of the IFB’s products & services to your organisation in tackling organised insurance fraud?

Very significant

Somewhat significant

Neither significant, nor insignificant

Somewhat insignificant

Insignificant